The General Terms and Conditions (GTC)

Products, Prices:

All Bluety offers are free and non-binding. Any change in price, assortment and information are subject to change. Photographs and packaging images may vary from the original product in color or design. The description of the products (technical and chemical ingredients) may vary depending on the supplier. When the customer places the order, the prices are contractual. Current prices are noted on Bluety. All prices are indicated in Swiss francs CHF, VAT included, according to the rate in force. In the event of a price error, Bluety reserves the right to modify the prices later. In this case, the customer will be informed as soon as possible and has the right to cancel the purchase of the product.

Return terms:

In case of return of goods, a request must be made no later than 10 days after receipt of the order. Deliveries and products returned without agreement may be refused by Bluety. In the event of an agreement being made, the customer receives a confirmation in writing or by e-mail. All products must be returned in their original packaging. Electrical and electronic devices cannot be returned to Bluety but must be returned directly to the manufacturer in their original packaging accompanied by the invoice. You will find the manufacturer's address in the user manual supplied with the device.

Return terms:

Bluety guarantees to treat all personal customer data that reaches us in the context of orders with the utmost confidentiality and not to pass it on to third parties. As part of the delivery or order procedure, data may be transmitted to our service providers or partners. The customer has the possibility to modify the personal data on the site. The e-mail address is used to make contact, to confirm an order and to send the newsletter.


Under applicable law, Bluety cannot be held liable for direct or indirect damage caused to the customer by a product purchased on the Bluety site. This excludes in particular damage due to the way of use, lack of performance or another reason. Thus, the infringement of the contract, the impossibility of performance, a fault in the conclusion of the contract or an illicit act do not in any case give the right to assert the right to damages or to terminate the sales contract.

Applicable law/jurisdiction:

All obligations and these general conditions are subject to Swiss law, subject to a deviating and mandatory forum of federal law. The legal venue is Vaud.

Changes to Terms and Conditions:

If one or more particular provisions of these general terms and conditions are partially or completely invalid or lose their legal validity subsequently, then the legal validity of the remaining general terms and conditions remains unaffected. Bluety reserves the right to modify these general conditions of sale and to apply them at any time.

Product verification:

The buyer must inspect the products within two days of receiving them and must immediately notify Bluety of any defect or damage caused to the products. In the absence of notice from the buyer within the aforementioned period, the products are deemed to have been received in good condition, without defect or damage, and accepted as is, with the exception of non-apparent defects. In case of observation of a non-apparent defect, the buyer must immediately upon discovery notify Bluety of this defect. The buyer will be deprived of his rights in the event of late notice.

Abuse of promotional codes:

Bluety kann Käufern Aktionscodes senden, damit sie von bestimmten Angeboten profitieren. Diese Aktionscodes sind persönlich und nicht übertragbar. Sie dürfen keinesfalls an Dritte oder auf Promotion-Sharing-Plattformen weitergegeben werden. Der Käufer, der einen Aktionscode erhält, darf diesen gemäß den Angebotsbedingungen nur einmal verwenden. Dem Käufer ist es untersagt, andere Aktionscodes als die an ihn adressierten zu verwenden. Jeglicher Missbrauch von Aktionscodes (z. B. durch Vervielfältigung von Einkäufen mit unterschiedlichen Accounts, durch Eingabe von für Dritte bestimmten Aktionscodes, durch Vervielfachung von Einkäufen in kurzer Zeit etc.) berechtigt Bluety i ) zum Rücktritt vom Vertrag, ii) die Rückgabe der unter Verstoß gegen diese Bestimmung bestellten Waren zu fordern sowie iii) Schadensersatz vom Käufer zu verlangen, der den Missbrauch begeht. Der nachgewiesene Missbrauch von Aktionscodes berechtigt Bluety zudem, dem Käufer einen Betrag von CHF 120.-- als Verwaltungs- und Verwaltungskosten in Rechnung zu stellen.

Legal mention:

Headquarters address: FG GROUPE SA, Chemin du Signal 10, 1071 Chexbres

Beauty without limits

The first Swiss online shop for professional cosmetics and hair care products